Connect with us

Column

Driving Revenue Growth and Efficiency: The Agenda of Change in African Government Agencies

Published

on

In a fast-evolving digital era, African governments lead in adopting innovative approaches for revenue growth and service enhancement. By digitalising services, utilising data analytics, and fostering private-sector collaboration, government agencies in Africa drive efficiency and sustainable development. This article delves into the strategies and skills employed by successful African government bodies to navigate the future of work and boost revenue in the digital era.

How has the digital transformation influenced revenue growth within government agencies across Africa?
Digital transformation could play a pivotal role in driving revenue growth for government agencies across African nations through various means:
1. Boosting efficiency and productivity: Integrating digital technology can streamline processes, automate repetitive tasks, and enhance employee collaboration. This can result in quicker service delivery, cost savings, and heightened productivity, consequently leading to increased revenue for the government.
2. Elevating customer experience: By adopting digital solutions, government agencies can enhance their ability to meet the needs of citizens and businesses. This improved customer experience can foster greater engagement and loyalty and ultimately drive revenue growth.
3. Embracing data-driven decision-making: Digital transformation enables government agencies to efficiently collect and analyse data, empowering them to make informed decisions that enhance operations, service delivery, and revenue generation.
4. Expanding revenue streams: Digital transformation can help government agencies tap into new revenue sources through online services, e-commerce platforms, and digital payment systems. This diversification can broaden revenue channels and lessen dependence on traditional funding avenues.
5. Enhancing transparency and accountability: Digital technologies can bolster transparency and accountability in government affairs, fostering increased trust from citizens and businesses. This trust can lead to heightened compliance rates, improved tax collection, and revenue growth for the government.
Overall, the rise of digital transformation offers African government agencies a chance to significantly modernise operations and boost revenue. By prioritising efficiency, improving customer experience, adopting data-driven solutions, expanding revenue streams, and enforcing transparency and accountability, these agencies can utilise digital technology to pave the way for progress and prosperity.
To drive revenue growth through digital transformation in African government agencies, it is crucial to implement key strategies and foster specific skills vital for successfully navigating the future of work. Equipping the workforce with digital literacy and technical expertise, fostering change management and adaptability, promoting collaboration and effective communication, strategic planning and innovation, maintaining a customer-centric mindset, and utilising data analytics for informed decision-making are essential in propelling revenue growth and ushering in a successful digital transformation journey. By prioritising these strategies and skills, government agencies can effectively embrace digital technologies, enhance service delivery, and drive sustainable growth in the digital age.
By concentrating on these strategies and cultivating the necessary skill sets for the future of work, government agencies in African nations can effectively leverage digital transformation to drive revenue growth, enhance efficiency, improve customer experience, and foster innovation in the public sector.
Examples of successful African government agencies that have implemented effective strategies and skills for digital transformation could be valuable case studies for driving revenue growth in their nations.
Several African government agencies have successfully leveraged digital transformation to drive revenue growth and improve efficiency. Some examples include:
1. Rwanda Revenue Authority (RRA): The RRA has implemented digital initiatives to streamline tax collection processes and improve compliance. One such initiative is implementing an online tax portal that allows taxpayers to file their returns and make payments online, reducing the time and effort required for tax compliance. These digital solutions have helped the RRA increase tax revenues and improve overall efficiency in tax collection.
2. Kenya Revenue Authority (KRA): The KRA has successfully implemented digital initiatives such as iTax, an online tax portal that allows taxpayers to file their tax returns and make payments electronically. The iTax platform has improved tax compliance, reduced tax evasion, and increased government tax revenues. Additionally, the KRA has used data analytics to identify tax evaders and recover lost revenue, further contributing to revenue growth.
3. South African Revenue Service (SARS): SARS has embraced digital technology to enhance tax collection processes and improve taxpayer services. The eFiling platform allows taxpayers to submit their tax returns electronically, while digital initiatives such as e-invoicing and electronic audits have improved compliance and reduced tax fraud. These digital solutions have helped SARS increase tax revenues and improve overall efficiency in tax administration.
4. Ghana Revenue Authority (GRA): The GRA has implemented digital initiatives like the Integrated Tax Application and Preparation System (iTaPS) to streamline tax compliance processes and improve taxpayer services. The iTaPS platform allows taxpayers to file their tax returns online and access tax information digitally, enhancing convenience and efficiency. These digital solutions have contributed to revenue growth for the GRA and improved tax administration in Ghana.
These examples demonstrate how African government agencies have successfully leveraged digital transformation to drive revenue growth, improve efficiency, and enhance taxpayer services. By embracing digital technology and implementing innovative initiatives, these agencies have been able to optimise operations, enhance transparency, and increase revenue collection, ultimately benefiting the public sector and the economy.
Across the African continent, there is a growing recognition of the importance of digital transformation in driving revenue growth and enhancing government services. As such, many government agencies are increasingly adopting digital strategies to streamline operations, improve efficiency, and drive revenue growth. Some of the key trends and agenda of change prevailing across the continent include:
1. Digitalization of Services: African governments are increasingly digitising their services to improve efficiency and enhance access for citizens. This includes initiatives such as online tax portals, e-government platforms, and digital payment systems, which help streamline processes, reduce administrative burdens, and improve service delivery.
2. Data-driven Decision-making: African government agencies are harnessing the power of data analytics to drive revenue growth and improve decision-making. By leveraging data and analytics tools, agencies can better understand taxpayer behaviour, identify revenue leakage, and optimise revenue collection strategies.
3. Collaboration and Partnerships: Governments increasingly collaborate with the private sector, academia, and other stakeholders to drive digital transformation and innovation. Public-private partnerships help foster innovation, leverage expertise, and drive revenue growth through shared resources and knowledge.
4. Skills Development and Capacity Building: There is a growing emphasis on developing digital skills and building capacity within government agencies to drive digital transformation. Training programs, workshops, and partnerships with academic institutions are helping to equip government employees with the necessary skills to leverage digital technologies effectively.
5. Policy and Regulatory Frameworks: African governments are working to create enabling policy and regulatory frameworks to support digital transformation initiatives. This includes regulations to promote data privacy, cybersecurity, and digital innovation and policies to enhance transparency and accountability in government operations.
In conclusion, the ongoing African agenda for change prioritises digital transformation to boost revenue growth and improve service delivery. By embracing technology, enhancing skills, and fostering partnerships, governments are ready to navigate future challenges and propel sustainable development. Through a comprehensive strategy encompassing policy, skills, and data-driven decisions, African governments aim to create a more efficient, transparent, and inclusive public sector that benefits citizens and drives economic growth.

♦ Professor Ojo Emmanuel Ademola is a Nigerian Professor of Cyber Security and Information Technology Management, and holds a Chartered Manager Status, and by extension, Chartered Fellow (CMgr FCMI) by the highly Reputable Royal Chartered Management Institute. 

Texas Guardian News
Continue Reading
Click to comment

Leave a Reply

Column

The Leadership Deficit: Why African Governance Lacks Philosophical Grounding

Published

on

Leadership across nations is shaped not only by policies but by the quality of the individuals at the helm. History has shown that the most transformative leaders often draw from deep wells of ethical, philosophical, and strategic thought. Yet, in many African countries—and Nigeria in particular—there appears to be a crisis in the kind of men elevated to govern. This deficit is not merely political; it is intellectual, philosophical, and deeply structural.

There is a compelling correlation between the absence of foundational wisdom and the type of leaders Nigeria consistently produces. Compared to their counterparts in other parts of the world, Nigerian leaders often appear fundamentally unprepared to govern societies in ways that foster justice, progress, or stability.

Consider the Middle East—nations like the UAE and Qatar—where governance is often rooted in Islamic principles. While these societies are not without flaws, their leaders have harnessed religious teachings as frameworks for nation-building, modern infrastructure, and citizen welfare. Ironically, many of Nigeria’s military and political leaders also profess Islam, yet the application of its ethical standards in public governance is nearly non-existent. This raises a troubling question: is the practice of religion in African politics largely symbolic, devoid of actionable moral guidance?

Take China as another case study. In the last four decades, China’s leadership has lifted over 800 million people out of poverty—an unprecedented feat in human history. While authoritarian in structure, China’s model demonstrates a deep philosophical commitment to collective progress, discipline, and strategic long-term planning. In Western democracies, especially post-World War II, leaders often emerged with strong academic backgrounds in philosophy, economics, or history—disciplines that sharpen the mind and cultivate vision.

In stark contrast, African leaders—particularly in Nigeria—are more often preoccupied with short-term political survival than long-term national transformation. Their legacy is frequently one of mismanagement, unsustainable debt, and structural decay. Nigeria, for example, has accumulated foreign loans that could take generations to repay, yet there is little visible infrastructure or social development to justify such liabilities. Inflation erodes wages, and basic public services remain in collapse. This cycle repeats because those in power often lack not just technical competence, but the moral and intellectual depth to lead a modern nation.

At the heart of the crisis is a lack of philosophical inquiry. Philosophy teaches reasoning, ethics, and the nature of justice—skills that are essential for public leadership. Nigerian leaders, by and large, are disconnected from such traditions. Many have never seriously engaged with political theory, ethical discourse, or economic philosophy. Without this grounding, leadership becomes a matter of brute power, not enlightened governance.

The crisis of leadership in Africa is not solely one of corruption or bad policy—it is one of intellectual emptiness. Until African nations, especially Nigeria, begin to value and cultivate leaders who are intellectually rigorous and philosophically grounded, the continent will remain caught in cycles of poverty and poor governance. True leadership requires more than charisma or military rank—it demands the wisdom to govern a society with justice, vision, and moral clarity. Without this, the future remains perilously fragile.

♦ Dominic Ikeogu is a social and political commentator based in Minneapolis, USA.

Texas Guardian News
Continue Reading

Column

The Changes of Power, Turning of Seasons, and Flipping of Tables in the Digital Age

Published

on

In the dynamic landscape of the 21st century, the digital age stands as a powerful force of transformation—overhauling power structures, redefining the rhythms of progress, and dismantling the enduring legacies of colonialism and post-colonialism. This moment transcends technological change for Nigeria and the Global South; it represents a decisive socio-political and economic reawakening.

Power: From Centralised Control to Distributed Influence

Throughout Nigeria’s history, power has frequently been concentrated in political capitals, economic hubs, and within elite groups. This has often left many feeling marginalised. However, the rise of the digital age brings with it a hopeful shift. With tools like social media, blockchain technology, and digital currencies, individuals and communities are finding their voices and challenging traditional power structures. This new era provides an opportunity for empowerment, allowing more people to participate in shaping their own destinies and fostering a more inclusive future.

In Nigeria, there has been a remarkable shift as tech-savvy youth movements gain momentum, catalysing a new wave of digital activism that challenges traditional structures of power. These young innovators are leveraging technology to foster social change, raising awareness on critical issues ranging from governance to human rights. Furthermore, the fintech landscape has experienced significant advancements, with mobile banking and cryptocurrency adoption becoming increasingly prevalent. These innovations empower individuals, particularly in underserved communities, by providing them with greater access to financial services and opportunities for economic growth.

The influence once monopolised by a select few is gradually being redistributed as smartphones and affordable data plans become more accessible to the general populace. This technological democratisation allows the digital citizen to shift from being a passive consumer of information to an engaged participant in public discourse. They are now equipped to voice their opinions, mobilise for causes, and hold those in power accountable, effectively transforming the way societal issues are addressed in the country. Through these dynamic changes, the fabric of Nigerian society is evolving, driven by the collective efforts of its digitally empowered youth.

Seasons: The Rhythms of Change in a Connected World

The evolution of development in the Global South has historically been heavily influenced by external factors, such as donor agendas, foreign direct investments, and fluctuations in global market trends. These influences often shape the priorities and paths of growth in these regions, limiting local agency and innovation. However, a significant transformation is taking place today.

Nigeria’s tech ecosystem is uniquely evolving, particularly in areas like Yaba, which has earned the nickname “Nigeria’s Silicon Valley.” This region is becoming a dynamic hub for startups and entrepreneurial activities. In the capital city of Abuja, there is also a rising number of innovation centres and incubators that promote creativity and drive technological progress.

The shift signifies an inspiring independence from traditional external influences, as Nigerian entrepreneurs, developers, and innovators boldly take the lead in shaping their local landscapes and steering their own developmental agendas. This dynamic change is set to redefine the development narrative in the region, celebrating local talent and solutions that directly address the unique needs of the Nigerian market.

We are experiencing a positive transformation towards self-determination. Local startups are actively addressing community challenges through agricultural technology that enhances food security or educational platforms that make learning accessible to all. This transitional phase marks a move from waiting to a proactive era of building and innovation.

Tables: Disruption and Reconfiguration of Norms

The metaphorical tables that represent power dynamics, social privilege, and established policies are undergoing a significant transformation. In this digital age, the nature of discourse is anything but courteous; it is fundamentally disruptive. This shift challenges long-standing norms and traditions that have persisted for years. The rapid advancement of technology is not merely an evolution but a revolution that brings to light various inefficiencies that have long gone unacknowledged.

The text highlights a rising demand for accountability among individuals and institutions in today’s society. As traditional structures come under scrutiny, there is an increasing expectation for transparency and responsibility, reflecting the evolving dynamics of our world.

In Nigeria, digital platforms’ impact is unmistakable; they have unveiled corruption, galvanised protests, and transformed the landscape of entrepreneurship. The youth are not merely seeking seats at the table but constructing entirely new ones. Through this bold action, they are reshaping the very definitions of leadership, innovation, and progress.

Challenges and Opportunities

This transformation comes with challenges, but we are more than capable of overcoming them. We can bridge digital divides, address cybersecurity threats, and reshape regulatory frameworks to match the pace of innovation. These challenges are not obstacles; they are our call to action to co-create an inclusive, secure, and locally relevant future.

Nigeria stands at an exciting crossroads, with a tremendous opportunity to boost its investments in crucial areas like digital literacy, technological infrastructure, and policy reform. By strongly emphasising digital literacy, we can equip our citizens with the essential skills to navigate today’s dynamic digital world, leading to a more informed and empowered workforce ready to tackle future challenges.

Enhancing our technological infrastructure is of paramount importance, as it involves developing reliable internet connectivity and providing access to the latest digital tools and technologies. We can create a more robust and efficient ecosystem that supports businesses, education, and communication by prioritising these upgrades. This transformation is expected to significantly drive economic growth by attracting both local and foreign investments.

Improved technology is set to drive innovation across multiple sectors in Nigeria, allowing both entrepreneurs and established businesses to introduce fresh ideas and solutions. By harnessing this potential, Nigeria can enhance its position in the global marketplace, becoming a competitive entity ready to embrace emerging trends and opportunities in the digital age.

Moreover, countries in the Global South have a remarkable opportunity to unite through cross-border collaboration! By sharing knowledge and best practices, we can bolster our resilience against global challenges while amplifying our collective voice in international tech governance.

This collaborative spirit enables us to formulate a comprehensive strategy that effectively addresses the diverse needs of local communities. By fostering open dialogue and partnership, we can ensure that the perspectives and experiences of the Global South play a crucial role in shaping global technological standards and policies. It’s essential that these voices are heard and considered in discussions that impact the future of technology. Together, through cooperation and shared vision, we can pave the way for a brighter, more inclusive technological future that benefits everyone, regardless of geographic or economic barriers.

The digital age is our current reality, giving Nigeria and the Global South an opportunity to shift from passive technology consumers to active creators of innovative solutions. This transformation is crucial for these regions to assert their place in global innovation.

Local entrepreneurs and startups must embrace digital tools to unlock their potential and create innovative solutions for their unique challenges. This proactive approach fosters economic growth and a strong culture of entrepreneurship and collaboration across education, business, and government.

Conclusion: A New Dawn

The time for the Global South to shine is now. These regions can drive social change and economic empowerment by creating local technologies that tackle local and global challenges. Nigeria and its counterparts must seize this moment to emerge as leaders in global innovation.

As the seasons change and the tables turn, we confidently embrace the transformations of power. The future is not just digital—it is unequivocally African, undeniably Southern, and ours to shape and define.

♦ Professor Ojo Emmanuel Ademola is a Nigerian Professor of Cyber Security and Information Technology Management, and holds a Chartered Manager Status, and by extension, Chartered Fellow (CMgr FCMI) by the highly Reputable Royal Chartered Management Institute. 

Texas Guardian News
Continue Reading

Anthony Obi Ogbo

When Dictators Die, Their Victims Don’t Mourn

Published

on

“Buhari’s legacy is not a national treasure—it is a cautionary tale of tyranny cloaked in uniform and democracy.” —Anthony Obi Ogbo

In many cultures, including mine, it’s considered immoral to speak ill of the dead. But tradition should never demand silence in the face of truth, especially when that truth is soaked in blood, broken promises, and the battered dignity of a nation. General Muhammadu Buhari, former military dictator and two-term civilian president of Nigeria, has finally departed this world. He died in London, a city he frequented not as a diplomat or global statesman, but as a medical tourist—fleeing the ruins of a healthcare system he helped wreck with decades of authoritarianism, tribalism, and economic blundering.

Muhammadu Buhari emerged from the rotten womb of Nigeria’s corrupt military order — a regime where brute force outweighed intellect, and the rattle of an AK-47 silenced the rule of law. In this twisted hierarchy, competent officers were buried in clerical backrooms while semi-literate loyalists were handed stars, stripes, and unchecked authority. It was a theater of mediocrity, where promotion favored obedience over merit and ignorance was rewarded with rank. Within this structure of absurdity, Buhari thrived — a man with no verifiable high school certificate, yet elevated above the constitution, above accountability, and tragically, above the very people he was meant to serve. He didn’t just symbolize the decay; he was its product and its champion.

Let’s not sugarcoat his legacy. Buhari was no hero. He was a man whose grip on power twice disfigured Nigeria’s soul — first with military boots from 1983 to 1985, then under the guise of democracy from 2015 to 2023. His government jailed journalists, brutalized citizens, crippled the economy, and widened tribal divisions with unapologetic bias. His infamous Decree No. 2 sanctioned indefinite detentions. His so-called “War Against Indiscipline” terrorized the innocent. His economic policies were textbook disasters.

Buhari governed with the cold logic of a tyrant who believed brute force was a substitute for vision — and silence a substitute for accountability. The Southeast, in particular, bore the brunt of his vengeance-laced leadership. His disdain for the Igbo people was barely concealed, a poisonous remnant of civil war bitterness he never let go. In his death, that venom remains unresolved, unrepentant.

Let the record reflect that many of us do not weep. We remember.

Even more damning is the legacy of hypocrisy. After decades in power and access to untold national wealth, Buhari could not trust the hospitals he left for ordinary Nigerians. He died where he lived his truth — in exile from the very system he swore to fix. That is not irony. That is an indictment.

And now, as scripted eulogies pour in — from paid loyalists, political survivors, and the ever-hypocritical elite — let us not be fooled by the hollow rituals of state burials and national mourning. Let the record reflect that many of us do not weep. We remember.

  • We remember the students gunned down.
  • The protesters beaten in the streets.
  • The journalists silenced.
  • The dreams buried beneath military decrees and broken campaign promises.

We remember that Buhari was not simply a failed leader — he was a deliberate one, whose failings were not accidents but strategies.

And so, here lie the cold remains of one of Nigeria’s most divisive and mean-spirited leaders — a man who brutalized the democratic process with the precision of a tyrant and the coldness of a man utterly void of remorse. As Muhammadu Buhari begins his final, silent descent into the earth, one can only imagine him entering eternity still questioning the justice of creation: Why did God make women? Why did He place oil in the Niger Delta and not in Daura? And why, of all things, did He dare to create tribes outside the Fulani?

It is not my job to mourn a dictator. My duty is to chronicle them — how they ruled with iron fists, trampled their people, choked the press, and finally died, not as legends, but as small men stripped of all illusions. Dictators are counterfeit gods, tormenting peaceful nations while their delusions last. But sickness humbles them. Death silences them. And in the end, all their grandstanding collapses like dust in a grave.

As a journalist, I will record Buhari’s death with precision, not reverence. I will report the pomp, the propaganda, and the hollow eulogies that will rain down like cheap perfume on a corpse. I will write the truth, because history must never confuse power with greatness — especially when evil wore both the uniform and the ballot.

Let the living learn. Let the wicked sleep. And let the truth outlive them all.

I will not mourn a man who ruled through fear and died surrounded by foreign doctors while his people die waiting in overcrowded hospital corridors. I will not pretend this is a time for unity or healing. This is a time for reckoning. For too long, Nigeria has recycled tyrants and renamed oppression “leadership.” Buhari’s death should not be a moment of forced reverence but a pause for honest reflection. Let his final chapter be a lesson carved into our collective memory: that power without purpose, and rule without empathy, always ends in disgrace. History should not be kind to tyrants simply because they are no longer breathing. If we are ever to break the chains of corruption and cruelty, we must bury the lies with the bodies — and speak truth, even at the graveside. Let the living learn. Let the wicked sleep. And let the truth outlive them all.

♦Publisher of the Guardian News, Professor Anthony Obi Ogbo, Ph.D. is on the Editorial Board of the West African Pilot News. He is the author of the Influence of Leadership (2015)  and the Maxims of Political Leadership (2019). Contact: anthony@guardiannews.us

Texas Guardian News
Continue Reading

Trending